Ref. 6162

Key Account Manager - Enterprise Solutions - Healthcare - ZH West/AG

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Would you like to manage and advise key accounts for a standard software product in the healthcare sector? Do you have experience in the strategic development of key accounts and in project management for enterprise solutions? Then this is the role for you with the market leader. You will be the main point of contact for the top 3 customers. A new team is being set up, so there is also the opportunity to become a team leader later on. Our client is a leading international company specialising in digitalisation in the healthcare sector.

How you can benefit from talking to us:

  • Salary comparison, current salary to market salary
  • Understanding your career options
  • Identification of development and promotion potential
  • 65% of candidates will be making a career move within the next 12 to 24 months

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Why is this role interesting for you?

 

Strategic development of key accounts

  • Full responsibility for the three largest and most important customers

 

Work with the market leader

  • The company has become the market leader in healthcare with this modern core application.

 

Your experience is needed

  •  You bring your experience in overall responsibility, consulting, support and project management.

 

Your opinion is sought

  • Your key accounts have a significant influence on the development of the solution. Contribute significantly to the product with their feedback.

 

Positioning of our client

  • Swiss company with 14 international locations 
  • Market leader in healthcare (software) with over 400 customers in Switzerland 
  • The company takes its social responsibility seriously by supporting global aid organisations 
  • Clear commitment to Switzerland, local software development close to customers 
  • 400 employees

Role, Function and Manager

  • Manager and key account contact, consultant, project manager
  • Your manager: Head of Healthcare IT Solutions & Services (Member of the Executive Board)

 

Main responsibilities

  • Build and grow the key account organisation, with the opportunity to lead a team 
  • Management of top 3 clients, including C-level
  • Executives Strategic and long term development of clients and exploration of growth potential in collaboration with the sales team
  • Main contact between customers and internal teams (product management, sales, software development, training team)
  • Leading implementation and expansion projects
  • Requirements management, consulting, scoping, solution proposals, risk analysis of enterprise solutions.

 

Requirements Profile

  • Experience in:
    • Management of key accounts
    • Consulting and implementation of enterprise solutions
    • Agile project methods 
    • Healthcare (an advantage, not a requirement)
  • More of a hands-on type than an administrator
  • Negotiation skills in German and good English; French is an advantage

 

Terms & Conditions

  • Location: Greater Zurich Area (West), Aargau, work anywhere 
  • Attractive package including 6 weeks holiday and company car

Application & Contact

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Recruitment Process

In an initial conversation, we will give you a detailed insight into the role, the company, the culture and your development opportunities.

After an initial conversation with the partner (headhunter), you will receive further information about the role and our client's expectations. If you are interested, please send us your documents. Wirz & Partners will draw up a longlist which will be discussed with the client. From this longlist, 4-6 candidates are selected for the shortlist.

 

Time until feedback: 2-3 weeks

If you make it to the shortlist, you will move on to the next round. During the interview with Wirz & Partners, we will get to know you professionally and personally. You will receive additional information about the client, the offering, the services, the team and the KPIs. Based on all interviews and documents, we prepare a complete dossier on you for the client, including an executive summary. These documents form the basis of the structured interview process with the client. We prepare you for the interview.

 

Duration until the interview with the client: Up to 2 weeks

The first meeting with the client is about getting to know each other on an equal footing, getting to know the people and the culture. This takes place in person at the client's location and usually lasts around an hour.

The second interview focuses on professional competencies and leadership issues. You will get to know the team, the strategy and the operational goals.

You will then receive a salary proposal and an overview of the overall offer.

 

Duration until feedback: 1-2 weeks

A de-briefing with you and the client takes place after the final meeting.

We help you negotiate the contract and clarify further details. The contract is drafted and we support the onboarding process with the client.

 

Duration until feedback: Up to 1 week

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