Ref. 1323

Key Account Manager

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How you can benefit from talking to us:

  • Salary comparison, current salary to market salary
  • Understanding your career options
  • Identification of development and promotion potential
  • 65% of candidates will be making a career move within the next 12 to 24 months

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Our client is positioned in the Swiss software market as follows

  • Swiss SME with less than 500 employees
  • Very high percentage of employees with university degrees (over 85% ETH, University)
  • Emphasis on high quality 
  • Software Engineering as core competence

 

Customer examples

  • Various banks
  • Large Retailer
  • Swisscom
  • Federal enterprises

Reason for recruitment

  • Replacement, as the current incumbent is retiring.

 

Position of the company

  • Expansion and growth based on a stable, predictable and profitable existing customer base. 

  • Selective expansion through the acquisition of individual new customers in the Enterprise/Large Enterprise segment, with a focus on the Swiss market.

 

USP in the market

  • Proximity to the Swiss market
  • High level of professionalism and quality in both understanding and delivery
  • Innovative and creative solutions tailored to each client
  • Professionalism, commitment and dedication

 

Why our client is exciting for you

  • Finds highly complex problems exciting and solves them
  • A creative, highly motivated team awaits you
  • Many employees and management are also shareholders in the company
  • Encourages and promotes curiosity
  • See themselves as digital architects and implementers
  • Teamwork is actively lived and reflected in the bonus system, which has no individual targets (bonus distributed to all employees at the end of the year)
  • "All for one, one for all" mentality is practised
  • High degree of personal responsibility and freedom requires professional and personal maturity
  • Participation, typically Swiss, everyone can contribute ideas, decisions are made federatively and not centrally
  • Actively promotes and lives a healthy work-life balance
  • Multiple awards as one of the best employers in Switzerland

Target market

  • Switzerland, sector independent
  •  Some customers in the financial services (FS) and telecommunications (Telco) markets, as well as in industry, commerce and public services

 

Competitors

  • Local and international software development companies (not standard software vendors)

 

Main task/focus

  • Gradual assumption of responsibility for selected existing customers (key accounts)

  • Strategic, targeted acquisition of new customers in the Large Enterprise segment with a target of net new revenue of CHF 1.5 million per year

  • Average deal size: CHF 0.3 - 0.5 million

  • Average sales cycle: 3-6 months 

 

Conditions

  • Any employee can buy shares

  • Half-price travel pass (public transport)

  • Company sponsored skiing and autumn weekends

  • Parking spaces

  • Shower facilities at work

  • Kitchen infrastructure

  • 40-hour week, overtime pay

  • Location: City of Zurich

 

Requirements profile

 

Background/Industry

  • SW, Services Solution Level Sales

  • Self starter

  • Business Development skills

 

Track Record in

  • Account management principles

  • Quality over quantity

  • Sensitivity and understanding of customer satisfaction

  • Successful track record of achieving targets at 100% and above

  • Familiar with the Swiss IT market, has an established network

  • Solution oriented, active, wants to be a hunter and has proven to be one

 

Minimum experience

  • 5 years successful experience in the above roles/areas

 

Soft skills

    • Grounded in life

    • Seeking alternatives to the corporate world

    • Wants to enjoy work, values teamwork

    • Finds fulfilment in working with highly talented and educated engineers

    • Abstract, able to identify customer needs and translate them into requirements

    • Team player

    • Coordination skills

    • Able to succeed without a large entourage 

 

Residence

  • German speaking Switzerland

Application & Contact

Erik Wirz
Erik Wirz
Managing Partner
wirz phone +41 44 515 02 60 wirz email erik.wirz@w-gruppe.com

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Recruitment Process

In an initial conversation, we will give you a detailed insight into the role, the company, the culture and your development opportunities.

After an initial conversation with the partner (headhunter), you will receive further information about the role and our client's expectations. If you are interested, please send us your documents. Wirz & Partners will draw up a longlist which will be discussed with the client. From this longlist, 4-6 candidates are selected for the shortlist.

 

Time until feedback: 2-3 weeks

If you make it to the shortlist, you will move on to the next round. During the interview with Wirz & Partners, we will get to know you professionally and personally. You will receive additional information about the client, the offering, the services, the team and the KPIs. Based on all interviews and documents, we prepare a complete dossier on you for the client, including an executive summary. These documents form the basis of the structured interview process with the client. We prepare you for the interview.

 

Duration until the interview with the client: Up to 2 weeks

The first meeting with the client is about getting to know each other on an equal footing, getting to know the people and the culture. This takes place in person at the client's location and usually lasts around an hour.

The second interview focuses on professional competencies and leadership issues. You will get to know the team, the strategy and the operational goals.

You will then receive a salary proposal and an overview of the overall offer.

 

Duration until feedback: 1-2 weeks

A de-briefing with you and the client takes place after the final meeting.

We help you negotiate the contract and clarify further details. The contract is drafted and we support the onboarding process with the client.

 

Duration until feedback: Up to 1 week

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