Ref. 4124

Key Account Manager / Major Account - FSI

Key Account Manager / Major Account - FSI

Digitalisation factory for the banking and insurance industry in Switzerland. Innovation leader in the FSI & Fintech industry for years. Swiss SME with over 200 employees. Top references in the banking and insurance industry for years.

How you can benefit from talking to us:

  • Salary comparison, current salary to market salary
  • Understanding your career options
  • Identification of development and promotion potential
  • 65% of candidates will be making a career move within the next 12 to 24 months

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Key Account Manager / Major Account - FSI

Positioning of our client

  • Full service technology solution provider in the Swiss market in the areas of cantonal banks, retail banks, private banks, asset managers, insurance companies, health insurance companies. 
  • Comprehensive expertise from consulting to operation with corresponding top references in the Swiss market. 
  • Customer satisfaction well above the market average.

Why is this position interesting for you?

  • You will be looking after our client's top customers
  • Good access to prospects and target customers due to the very high attractiveness of FSI solutions (top FSI brands as references)
  • Strong market demand in the banking/digitalisation of the FSI industry
  • Health and work-life balance actively lived and promoted
  • Stable and growing business with long term contracts
  • Profound support in the acquisition process from the Engagement Team, Pre-Sales, Consulting Team and Product Management
  • Our client is growing organically well above the market average
  • High synergy potential between the core business as an IT digitalisation service provider and the consulting business
  • An alternative to the corporate world
  • Reasonable work-life balance

Why recruitment

  • Replacement
  • Strategic expansion of existing business and generation of new business within the top accounts
  • Fulfilling the market need for up-selling and cross-selling within the major account.

Where our client stands as a company

  • Successful, established, financially stable company with high organic growth

 

USP in the market

  • Top references in the Swiss FSI market
  • Agility and speed of implementation in response to increasing market demands (time-to-market)

 

Main responsibilities and focus

 

Key Account Manager for Major Account: 

  • Management and development of strategic existing customers
  • Contract negotiations, monitoring and measurement of customer satisfaction, contract management and commercial responsibility
  • Position new themes and identify up- and cross-selling opportunities

 

Requirements profile

  • KAM: Minimum of 5 years' experience as a key account manager
  • Experience in the banking and insurance industry, in the Swiss market
  • Proven track record of success
  • Ability to abstract, identify and translate customer needs into requirements, structured working approach
  • C-level communication skills
  • "Sales skills" in the cloud services: IAAS, PAAS, SAAS, traditional outsourcing, infrastructure services

 

Soft skills 

  • Highly self-motivated, willing and able to make a significant contribution to the development of the business
  • Seek creative freedom and can use it to benefit the business
  • Customer satisfaction and quality is important
  • Stress-resistant, coordinative, motivating, analytical, service-oriented, open, collegial, interested in new things

 

Supervisor

  • Sales Manager   

 

Conditions

  • Geographical focus: Northeastern Switzerland
  • Parking, modern offices
  • Start up feeling, uncomplicated, competent, fast decision making

Application & Contact

Mandate successfully completed.

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Recruitment Process

In an initial conversation, we will give you a detailed insight into the role, the company, the culture and your development opportunities.

After an initial conversation with the partner (headhunter), you will receive further information about the role and our client's expectations. If you are interested, please send us your documents. Wirz & Partners will draw up a longlist which will be discussed with the client. From this longlist, 4-6 candidates are selected for the shortlist.

 

Time until feedback: 2-3 weeks

If you make it to the shortlist, you will move on to the next round. During the interview with Wirz & Partners, we will get to know you professionally and personally. You will receive additional information about the client, the offering, the services, the team and the KPIs. Based on all interviews and documents, we prepare a complete dossier on you for the client, including an executive summary. These documents form the basis of the structured interview process with the client. We prepare you for the interview.

 

Duration until the interview with the client: Up to 2 weeks

The first meeting with the client is about getting to know each other on an equal footing, getting to know the people and the culture. This takes place in person at the client's location and usually lasts around an hour.

The second interview focuses on professional competencies and leadership issues. You will get to know the team, the strategy and the operational goals.

You will then receive a salary proposal and an overview of the overall offer.

 

Duration until feedback: 1-2 weeks

A de-briefing with you and the client takes place after the final meeting.

We help you negotiate the contract and clarify further details. The contract is drafted and we support the onboarding process with the client.

 

Duration until feedback: Up to 1 week

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