Ref. 6470

Sales Director / IT Services

Our client is a leading provider of IT services for the SME market in Switzerland. Over the years it has built up a solid and loyal customer base of over 200 companies in the retail, services and manufacturing sectors. 80% of revenues are generated with existing customers. The position is being filled as part of a succession plan for the current Head of Sales. A carefully planned transition period will ensure a smooth handover.

How you can benefit from talking to us:

  • Salary comparison, current salary to market salary
  • Understanding your career options
  • Identification of development and promotion potential
  • 65% of candidates will be making a career move within the next 12 to 24 months

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Why is this position interesting for you?

 

Solid foundation

  • The business is currently split between 50% IT Professional Services and 50% Hardware & Software Reselling

 

Loyal customers

  • Long-standing customer relationships, deeply rooted in the Swiss SME market and with the respective suppliers, form the basis of this solid business

 

Broad customer base

  • With a customer base of over 200 companies in the retail, services and manufacturing sectors, there is significant up-selling and cross-selling potential

 

Swiss values and ethics

  • Swiss values and high ethical standards are actively practised here. Integrity, professionalism and a trusting relationship with customers and employees are at the forefront

 

Positioning of our client

  • A well-known brand in IT services and ERP solutions
  • Customer segment: SMEs with up to 500 employees
  • Our client is one of the top two consultancies for the ERP manufacturer
  • Long-standing relationships with employees and customers based on trust and respect
  • SME culture: open, respectful, appreciative, honest. Always ready for a laugh, with a family environment, including an office dog
  • Sales Director
    Key account management and business development for existing and new customers
Offering
  • Comprehensive portfolio of IT services: Desktop, Office 365, security (Sophos, Kaspersky, Trend Micro), server evaluation to operation/hosting (HP), cloud services, VMware, backup (Veeam), and ERP evaluation to implementation and operation, either on-premises or in the cloud

 

Role, function and supervisor

  • Sales Director
  • Key account management and business development for existing and new customers
  • Vendor management, maintaining key supplier relationships (HP & software vendors)
  • First point of contact for all customer issues
  • Internal coordination of customer and supplier issues

 

Main tasks and focus

  • Sales leadership - member of the executive team
  • Account management of existing and new customers

 

Requirement profile

  • Several years of experience in key account management within the Swiss SME market
  • Sales leadership experience
  • Strong network in the Swiss SME environment
  • Sales experience in IT services, enterprise software (ideally ERP), hardware and infrastructure
  • Strong entrepreneurial mindset

 

Conditions

  • Work location: Between Zurich and Berne
  • Opportunity for equity participation as part of a medium-term succession plan
  • Attractive total package, flexibility, family-friendly environment

Application & Contact

Erik Wirz
Erik Wirz
Managing Partner
wirz phone +41 44 515 02 60 wirz email erik.wirz@w-gruppe.com

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Recruitment Process

In an initial conversation, we will give you a detailed insight into the role, the company, the culture and your development opportunities.

After an initial conversation with the partner (headhunter), you will receive further information about the role and our client's expectations. If you are interested, please send us your documents. Wirz & Partners will draw up a longlist which will be discussed with the client. From this longlist, 4-6 candidates are selected for the shortlist.

 

Time until feedback: 2-3 weeks

If you make it to the shortlist, you will move on to the next round. During the interview with Wirz & Partners, we will get to know you professionally and personally. You will receive additional information about the client, the offering, the services, the team and the KPIs. Based on all interviews and documents, we prepare a complete dossier on you for the client, including an executive summary. These documents form the basis of the structured interview process with the client. We prepare you for the interview.

 

Duration until the interview with the client: Up to 2 weeks

The first meeting with the client is about getting to know each other on an equal footing, getting to know the people and the culture. This takes place in person at the client's location and usually lasts around an hour.

The second interview focuses on professional competencies and leadership issues. You will get to know the team, the strategy and the operational goals.

You will then receive a salary proposal and an overview of the overall offer.

 

Duration until feedback: 1-2 weeks

A de-briefing with you and the client takes place after the final meeting.

We help you negotiate the contract and clarify further details. The contract is drafted and we support the onboarding process with the client.

 

Duration until feedback: Up to 1 week

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